Care Opinion
‘People and Partnerships, Making a Difference’
Share your experiences of our health and care services, good or bad. We need you to help us make a difference.
Inverclyde Health and Social Care Partnership (HSCP) has signed up to Care Opinion - an independent website where people can share their honest feedback about health and social care services easily and safely - as part of its commitment in building services in partnership with residents.
Our local people are able to feedback on all of the HSCPs health and social care services, as well as the buildings and staff.
All residents are encouraged to have their say after using health and whether it be a compliment, comment or even complaints. HSCP staff will be able to publicly respond to thank you, discuss your feedback further and update you of any changes as a result of your story. This will mean everyone can see how and where services are listening, learning and changing in response to feedback.
Comments are moderated prior to publication on the website, which ensures they are sent directly to staff in the relevant health or social care service.
Care Opinion (under its previous name, Patient Opinion) has been leading the way in online feedback and has been used by all health boards in Scotland over the last six years. Thousands of stories have been shared to date, leading to learning and change for many organisations.
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