Complaint, Freedom of Information and Subject Access Request Online Forms

Raising A Complaint Using the Online Form

Click on the link on the right hand side of the page titled Related Links it will open up an online form. 

Click on the option  at the top of the form and select New Complaint

The complaint form will appear and you should complete the details on the form to submit your complaint to us.  The complaint will be processed and the relevant service will contact you directly to commence the complaint investigation.  Once the request is processed we will write to you formally acknowledging your request.  If we need any more information from you we will get in touch to gather this.

Making a Freedom of Information Request or Environmental Information Request Using the Online Form

Click on the link on the right hand side of the page titled Related Links it will open up an online form.. 

Click on the option for at the top of the form New Request.  The online request form will appear complete the details required on the form, then move over to the section titled Request Type on the right hand side of the form, allows you to select the type of information request you would like to make. Once the request is processed we will write to you formally acknowledging your request.

 

Making a Subject Access Request Using the Online Form

Click on the link on the right hand side of the page titled Related Links it will open up an online form.

Click on the option for at the top of the form New Request.  The online request form will appear if you complete the details on the form, then move over to the section titled Request Type on the right hand side of the form, allows you to select Subject Access Request 

To support timely action of your request you should submit some identification to enable the Council to verify your identity you can add attachments to the form prior to submitting your request.  If you are submitting the request on behalf of an individual you should ensure you have a Mandate from them providing you with their authority to act on your behalf.  You can attach this to the request.  Once the request is processed we will write to you formally acknowledging your request.